Privacy Policy

1Introduction

Y2matr treats user privacy as its highest priority. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure.

By accessing or registering on the y2matr platform, you are deemed to have accepted this Privacy Policy. This policy may be updated from time to time, so please check it regularly.

This Privacy Policy has been developed in compliance with applicable laws in Bangladesh and international data protection standards. Our goal is to ensure you have full transparency into how your information is handled.

2Data Collection

Y2matr collects your information in several ways — directly when you provide it during registration, and automatically as you use the platform.

Information Collected Directly:

• Full name and date of birth.
• Mobile number and email address.
• Home address and district.
• National ID or passport number (for KYC verification).
• Payment details: mobile banking numbers (Mobile Pay, Nagad, Rocket, etc.).
• Any other information you voluntarily provide.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Gaming history and betting patterns.
• Login time, date, and location data.

3Data Usage

Y2matr uses the information it collects for the following purposes. Each use is clearly defined and directly linked to improving the quality of your experience.

Y2matr never sells your data to advertisers or uses it for unauthorized purposes.

4Data Sharing

Y2matr may share your information with third parties only in very limited circumstances and for specific reasons. Under no circumstances is data sold or exchanged commercially.

• Payment Processors: The necessary information is shared with payment gateways to process deposits and withdrawals.
• Legal Authorities: Information may be disclosed to comply with court orders or government directives.
• Cybersecurity: Limited data may be shared with security partners to prevent fraud or hacking.
• Game Providers: Only the minimum necessary information is shared with software providers for game operations.

5Cookie Policy

Y2matr uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help the website remember your preferences.

Types of cookies y2matr uses:

• Essential Cookies: These cookies are essential for maintaining active login sessions and ensuring security. They cannot be disabled.
• Functional Cookies: Remembers your language preference, game settings, and display preferences.
• Analytics Cookies: Used to understand which sections of the platform are most frequently visited.
• Marketing Cookies: Used to show you relevant offers based on your interests.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6Data Retention Period

Y2matr retains your data only for as long as necessary. All information is stored for the duration your account remains active.

• After account closure, data is generally retained for up to 5 years to meet legal requirements.
• Financial transaction records are retained in accordance with Bangladesh Bank guidelines.
• Following KYC document verification, documents are stored encrypted on secure servers.
• Once the retention period expires, data is permanently deleted or anonymized.

7Your Rights

Every registered user on y2matr has the following rights over their own data:

• Right to Access: You can find out at any time what information y2matr holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Portability: You can request a copy of your data in a specified format.
• Right to Object: You may object to your data being used for specific purposes.
• Marketing Opt-Out: You can opt out of promotional emails and SMS at any time.

8Minor Protection

Y2matr is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and KYC verification is mandatory in any cases where there is doubt.

If a minor has accidentally registered and you become aware of it, please notify our support team immediately. The account and all associated data will be deleted without delay.

9Third-Party Links

The y2matr platform may occasionally reference third-party services, such as payment gateways or game provider websites. These third parties have their own privacy policies, and y2matr is not responsible for them.

• We recommend reading the privacy policy of any third-party site before visiting it.
• Payment gateway providers adhere to their own security standards.
• Game software providers are independently regulated and maintain their own data policies.

10Security Measures

Y2matr employs industry-leading technical and organizational measures to protect your data.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Audits: Regular security audits conducted by independent third-party security experts.
• Restricted Access: Only authorized personnel can access specific data.

In the event of a security breach, y2matr will notify affected users within 72 hours and take prompt steps to resolve the issue.

11Policy Changes

Y2matr reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised date. For significant updates, you will be notified via your registered email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, please request that your account be closed.

12Contact

For any questions, complaints, or data requests regarding this Privacy Policy, please get in touch with us:

We take every complaint and request seriously and aim to resolve it as promptly as possible.